Frequently Asked Questions

If you don't find the right question answered, go ahead and send us an email at hi@allaboard.eu.

General

How do I buy my tickets?

Currently, in this release, we are not able to sell tickets.

Do you collect data, and how do I remove the data about myself?

You can use All Aboard without providing us with any personal data. Information about your user behaviour (for example your search patterns, your response time for pages and how you use our services) will be used anonymously to improve our service. Contact information such as name and email address used for signing up to newsletter will be deleted whenever you choose to unsubscribe.

If I have any questions, how do I contact you?

Please contact us on hi@allaboard.eu.

Who runs All Aboard?

We are a Stockholm based startup with an experienced team in design, strategy and tech. And this website is operated by us, All Aboard AB, registered in Stockholm, Sweden.

Planning

Why can’t I find a specific city when I’m searching?

We're continuously adding more places in our range of destinations and hopefully the city you're searching for will soon be available.

Why do I have to choose number of nights?

To get a better overview of your train trip. Some people stop in a lot of different places and then it comes in handy to see it all on a timeline.

Why do you only show estimated prices?

Our price estimates are an approximate ticket cost based on a recommendation, when choosing specific tickets the price might change depending on your settings.

Why are you recommending stupid routes?

Well, we don't think they are. We want to show you different ways you can get to your chosen destination. Live a little.

I made a travel plan, but it disappeared. Where can I find it?

You find all your previous travel plans on the landing page. If you can't find them there you might solve it by staying in the same browser, change to non-incognito and/or keep your cookies.