Knowing the final destination of a train can make all the difference when rushing from platform to platform, catching a quick glance at the departures board. Similarly, having complete insight into where a train is headed helps in planning a trip more efficiently.
With this update, train direction is now available in the Dashboard and API, making it easier to plan, as well as providing your customers with all the necessary information well before departure.
We've provided Italian coverage on All Aboard for years, but with many limitations. We’re now excited to report that we have a brand new implementation for Trenitalia. Agents will notice several improvements immediately.
Net prices
We now offer net fares for all Trenitalia content, ensuring that prices on All Aboard align with those on official Trenitalia sales channels.
InterCity Notte now available
Italian night trains are fully available on All Aboard. These trains connect cities from the Alps in the far north to the southern cities and Sicily. Yes, they include Europe’s only train that boards a ferry.
Check-in links
For regional trains, Trenitalia recently introduced a set of tickets that are not issued as typical PDF files. Instead, passengers receive links to the Trenitalia website where they can access the tickets. These links are now available on orders in the Dashboard as well as in the API. For more details, refer to our documentation on getting tickets for an order.
Eurostar recently introduced a similar change with their Eurostar Advance Passenger Information system. As with Trenitalia, these links are now easily accessible from both the Dashboard and the API.
Our Booking Dashboard continues to evolve based on customer feedback. In this update, we’ve introduced new key features to the Dashboard and made slight improvements all across, creating a smoother and more efficient booking experience.
Key changes include
- Test mode and the Developer page
- A more compact interface that better uses your screens real estate.
- Updated start page with your most recent orders now directly visible.
- Refreshed order list that now displays the total price for each order.
- Handy "copy" buttons for quicker data collection from your orders.
- Curated Routes have been made easier to navigate and understand.
- Passwordless sign is now live for everyone, to reduce login and password issues.
Developer page
A new Developer page is now available via the menu. Here, you’ll find quick access to documentation, the API console, and your API keys.
Additionally, API users can now download our station location datasets directly from this page.
Placing test bookings
Test Mode allows you to simulate bookings without creating any real ones. While this feature has always been available via our API, it’s now accessible directly from the Dashboard.
Test mode can now very easily be switched on and off in the Dashboard menu.
As you may know, carriers sometimes promote their train service using a specific brand.
For example, the blazing fast Frecciarossa family from Trenitalia, the queen of sleepers Nightjet from ÖBB, or the elegant TGV Lyria operated by SNCF and SBB.
We are now happy to display these brands in the API and on the Dashboard.
Improved carrier data
We’ve always recognized the importance of high quality carrier data, including normalized names and important logotypes. You can now enjoy an even better data set as we’ve rebuilt our carrier system from the ground up. Adding thousands of new fine-grained mappings.
With this change, along with Service brands, you can trust that you have the best possible data for every train and ticket.
None of us likes to wait for tickets to load. No fun at all. We're all waiting for the carriers to speed up their systems. But we have good news! To save you time, we are excited to introduce very precise and super fast price estimates.
Our Dashboard has always automatically fetched prices for a couple of recommended trips. From now on, you will also see estimated prices for all trips from a carrier that supports estimates. Getting live price information is only a click away.
As you may know, tickets may not always be available. This is usually because they haven’t been released yet, it’s too close to departure, or there’s a planned or unplanned disruption.
Until now, the only way of knowing if a train is available to book has been to try and fetch prices. Now, if you see a price estimate, you can be sure that the ticket is available to book.
Estimates and availability are also ready to use in the API, helping you speed up your custom booking solutions. See the documentation.
We’re rolling out estimates and availability on a carrier-by-carrier basis. We already cover the majority of our carrier inventory, including ÖBB, DB, and Eurostar, among others. We’ll continue adding carriers in the coming weeks, with Trenitalia, Renfe, and SNCF next.
Hello world. Beep boop! ✿⋆.˚⋆₊ ⊹
We got ourselves a new website. You may already have seen it as it was launched in utmost secret this summer.
The new site describes our three core solutions: The API, Dashboard, and Embeds, each with a dedicated section. As always, our documentation and carriers inventory is available online.
The new site also introduces the Changelog – where you are reading this update and all our previous product updates.
The vast majority of tickets issued by All Aboard will be in the format of a PDF with all the details necessary to board the train. One exception is in the UK, where about 25% of the domestic tickets issued in the 🇬🇧UK are so-called Ticket on Departure. These tickets can be issued from a machine at the train station by swiping a credit card (which does not have to be used for the purchase of the ticket) and entering a code.
When placing an order for one of these tickets on All Aboard, the code and instructions are now easily available on the Dashboard:
Ticket on Delivery in The API
With the introduction of Ticket on Delivery, a change is required in your API implementation to fetch these tickets. Tickets have previously only been accessed as a “Resource". This change introduces a new type called TicketOnDeparture. To query for either type of ticket, you will need to change your query to fetch them as fragments. Please refer to the documentation on how to get tickets.
This is not a breaking change and your current implementation will continue to work without changing your queries. It will, however, become a required change in the future, so we encourage you to make the change at their earliest convenience.
Making multiple bookings for the same group of travelers is now easier than ever. In the Dashboard, you can now reuse passenger details from an order when making a new booking.
To do so, simply open up an order and hit “New order for passengers”. It takes you back to the Dashboard home, but with both the ticket booking and rail pass booking configured with the same passenger group. Once you proceed to passenger details, everything will be filled in and ready to go.
Faster ticket fetching
As you may know, it sometimes takes a few moments after a booking until the tickets or rail passes have been issued by the carriers. From now on, we will check for these files much more often to get them to you as soon as possible.
This is all made clear and visible on the order page:
With this change, ticket emails are now opt-in instead of the default when booking via the Dashboard. If you wish to continue getting these emails, simply enable that option in the booking flow under Contract Information.
Searching for an order
While we all love a long and growing list of orders, finding a specific order has surely been time-consuming in the Dashboard. We've now introduced a search bar where you can enter booking references, passenger names, and rail pass numbers.
As a bonus, the order list now also loads much faster.
We are happy to report that as of tomorrow morning, Eurostar passholder fares will be available in the All Aboard Dashboard and API.
This is a key milestone in our progress toward offering a wide set of seat reservations and passholder fares across Europe, with more operators to be supported in the coming weeks and months.
Try it out
To book a passholder fare for Eurostar, sign in to the All Aboard Dashboard, and tick the "Passholder fares” check box in the regular ticket booking flow.
For your accounting
Seat reservations and passholder fares will be handled and defined much like regular tickets in the billing documents provided to you by us.