How do I change my personal details?
Have you recently changed your email address or phone number and want to share any them with us, please contact us at firstname.lastname@example.org and we'll help you.
Does your name look strange on the ticket?
That's normal. Some train operators print first and last names in a weird way. Sometimes the names are cut off and sometimes non-english characters have been replaced with letters from the English alphabet. There's nothing to worry about, as long as you entered the information as it appears on your passport or national ID card, your ticket will work just fine.
Having trouble? Need help with a booking or have a question? ⏳⏳ ⏳ ⏳ .