A step-by-step travel guide Take the train from Stokholm to Glasgow

Travel insurance

International train journeys in Europe are covered by the CIV protection rules, a set of rules to make it easier to travel cross-boarder with train. Primarily providing compensation for lost baggage and a guarantee of onward transport.

You can find out if your journey is covered by CIV by checking the tickets. "CIV" should then be printed in a corner.

But...

...there are many cases when these rules does not apply. Therefore All Aboard advise you to have a valid travel insurance before going on your trip. It's never a fun thing either to miss a connection or to loose your luggage, we know, therefore it's very useful to have an insurance where you're fully covered.

First and second class

Wouldn’t it be great if there were only a few, standardized, alternatives when choosing class? We agree. However, the train operators themselves choose what they call their different class options, which means they tend to be called things like "Sparpreis", "Super Flex Premium" and sometimes just "Seat". This is not ideal and we are working actively to standardize how ticket options are listed on All Aboard.

Which option you choose to travel with is entirely up to you. The more expensive options usually mean better comfort. If you feel unsure about what applies to each class option, you can check it out on the train operators' websites, or in their terms and conditions.

When do I receive my tickets?

Your and your fellow travellers' tickets are sent collected in an e-mail to the contact person entered in checkout. They're either delivered immediately upon purchase or in connection with your departure, but usually within 24 hours. This depends on the operator.

Before departure, it's wise to print out your tickets. This is so that there'll never be any problems (with for example internet connection or a phone without batteries) when it's time to show the tickets. But if you don't worry about that – all tickets received from All Aboard contain a QR code which you can show on the train.

Haven't received an email with tickets?

If you've received a booking confirmation email, everything should be in order.

If it's less than 48h before your departure and you still haven’t received any tickets, please contact us at support@allaboard.eu and we’ll help you.