Take the train from København to Milano

Good to know when traveling from København to Milano

What happens if I miss my connecting train?

Missed trains connections can happen, but no need to panic. If we plan our trips well, a potential delay is not that big of a problem. Here are a few things to think about:

Before you travel

• Plan trips that can handle a bit of delay. If you're switching trains, perhaps to jump on a night train, you should always have extra time so that you don't miss your connection if you're running late.
• Consider getting additional travel insurance. If a train is canceled or you miss a connection, you might need to get new tickets if you're unlucky. Travel insurances can cover this extra cost.

If you've missed your train

International rail travel is protected by the CIV rules - which means you're usually allowed to travel on the next available train free of charge.

• Always save your tickets. You might need them later.
• Ask the ticket inspector to validate your tickets as evidence of the delay.
• When arriving at the next station, ask the station staff what to do next.
• If you need to buy new tickets, save all receipts so that you can later show them to your travel insurer when making a claim.

Special luggage allowance

A great thing with traveling by train is that there are no extra fees for bringing all you luggage. But a rule to have in mind is that the bags you bring on board should be able to be carried by one single person.

Usually there are luggage racks above the seats and more storage in dedicated places on the train. The standard dimensions of the luggage racks are 70 x 50 cm.

You can bring things like

• Pushchairs and strollers
• Folding bikes, scooters
• Sports equipment (e.g. skis, surfboards)

Can I bring my bike?

There are some operators that allow you to bring your regular bike. Some trains do allow this off peak hours and you might need a separate reservation. Unfortunately we're not able to sell these at All Aboard, yet.

When do I receive my tickets?

Your and your fellow travellers' tickets are sent collected in an e-mail to the contact person entered in checkout. They're either delivered immediately upon purchase or in connection with your departure, but usually within 24 hours. This depends on the operator.

Before departure, it's wise to print out your tickets. This is so that there'll never be any problems (with for example internet connection or a phone without batteries) when it's time to show the tickets. But if you don't worry about that – all tickets received from All Aboard contain a QR code which you can show on the train.

Haven't received an email with tickets?

If you've received a booking confirmation email, everything should be in order.

If it's less than 48h before your departure and you still haven’t received any tickets, please contact us at support@allaboard.eu and we’ll help you.

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