Take the train from London to Florence

Good to know when traveling from London to Florence

First and second class

Wouldn’t it be great if there were only a few, standardized, alternatives when choosing class? We agree. However, the train operators themselves choose what they call their different class options, which means they tend to be called things like "Sparpreis", "Super Flex Premium" and sometimes just "Seat". This is not ideal and we are working actively to standardize how ticket options are listed on All Aboard.

Which option you choose to travel with is entirely up to you. The more expensive options usually mean better comfort. If you feel unsure about what applies to each class option, you can check it out on the train operators' websites, or in their terms and conditions.

Can I charge my phone on the train?

Most long distance trains in Europe have power sockets available. In some cases, the number of power sockets may be limited in the 2nd class cars. In 1st class, however, it's most common that there are power sockets somewhere around each seat. If it's super important to you, the best way to really know is to google the name of the train (that can be found on your ticket) and you'll find out.

Wondering if there's free wifi available? Find more information here: Is there wifi on the train?

When do I receive my tickets?

Your and your fellow travellers' tickets are sent collected in an e-mail to the contact person entered in checkout. They're either delivered immediately upon purchase or in connection with your departure, but usually within 24 hours. This depends on the operator.

Before departure, it's wise to print out your tickets. This is so that there'll never be any problems (with for example internet connection or a phone without batteries) when it's time to show the tickets. But if you don't worry about that – all tickets received from All Aboard contain a QR code which you can show on the train.

Haven't received an email with tickets?

If you've received a booking confirmation email, everything should be in order.

If it's less than 48h before your departure and you still haven’t received any tickets, please contact us at support@allaboard.eu and we’ll help you.