A step-by-step travel guide
A step-by-step travel guide
The trip from Hamburg to Madrid by train is fantastic. You'll pass through Paris and Barcelona. It's a 3 days long train ride with beautiful scenery.
Missed trains connections can happen, but no need to panic. If we plan our trips well, a potential delay is not that big of a problem. Here are a few things to think about:
International rail travel is protected by the CIV rules - which means you're usually allowed to travel on the next available train free of charge.
Wouldn’t it be great if there were only a few, standardized, alternatives when choosing class? We agree. However, the train operators themselves choose what they call their different class options, which means they tend to be called things like "Sparpreis", "Super Flex Premium" and sometimes just "Seat". This is not ideal and we are working actively to standardize how ticket options are listed on All Aboard.
Which option you choose to travel with is entirely up to you. The more expensive options usually mean better comfort. If you feel unsure about what applies to each class option, you can check it out on the train operators' websites, or in their terms and conditions.
Your and your fellow travellers' tickets are sent collected in an e-mail to the contact person entered in checkout. They're either delivered immediately upon purchase or in connection with your departure, but usually within 24 hours. This depends on the operator.
Before departure, it's wise to print out your tickets. This is so that there'll never be any problems (with for example internet connection or a phone without batteries) when it's time to show the tickets. But if you don't worry about that – all tickets received from All Aboard contain a QR code which you can show on the train.
If you've received a booking confirmation email, everything should be in order.
If it's less than 48h before your departure and you still haven’t received any tickets, please contact us at support@allaboard.eu and we’ll help you.