A step-by-step travel guide Take the train from København to Barcelona

When do I receive my tickets?

Your and your fellow travellers' tickets are sent collected in an e-mail to the contact person entered in checkout. They're either delivered immediately upon purchase or in connection with your departure, but usually within 24 hours. This depends on the operator.

Before departure, it's wise to print out your tickets. This is so that there'll never be any problems (with for example internet connection or a phone without batteries) when it's time to show the tickets. But if you don't worry about that – all tickets received from All Aboard contain a QR code which you can show on the train.

Haven't received an email with tickets?

If you've received a booking confirmation email, everything should be in order.

If it's less than 48h before your departure and you still haven’t received any tickets, please contact us at support@allaboard.eu and we’ll help you.

Can I charge my phone on the train?

Most long distance trains in Europe have power sockets available. In some cases, the number of power sockets may be limited in the 2nd class cars. In 1st class, however, it's most common that there are power sockets somewhere around each seat. If it's super important to you, the best way to really know is to google the name of the train (that can be found on your ticket) and you'll find out.

Wondering if there's free wifi available? Find more information here: Is there wifi on the train?

Is there wifi on the train?

There are few things as nice as watching a movie, listening to a good podcast or getting some work done on the train. And fortunately most long-distance trains in Europe today offer free wifi onboard.

Eurostar, Renfe, SNCF and Deutsche Bahn let you get access to wifi on the majority of their trains. If having wifi is very important to you, the best way to really know if wifi is available is to google the train number (that can be found on your ticket) and you'll find out.

For EU residents

Should the wifi connection let you down, as an EU resident, you still have the luxury to take advantage of free roaming in all EU countries, just remember to turn on roaming in your phone's settings. If you are an EU resident traveling through a non-EU country such as Switzerland, the UK, or Norway, it could be a good idea to bring a 4G dongle in your bag, and switch off roaming to avoid hefty bills.