A step-by-step travel guide Take the train from Malmø to Amsterdam

When do I receive my tickets?

Your and your fellow travellers' tickets are sent collected in an e-mail to the contact person entered in checkout. They're either delivered immediately upon purchase or in connection with your departure, but usually within 24 hours. This depends on the operator.

Before departure, it's wise to print out your tickets. This is so that there'll never be any problems (with for example internet connection or a phone without batteries) when it's time to show the tickets. But if you don't worry about that – all tickets received from All Aboard contain a QR code which you can show on the train.

Haven't received an email with tickets?

If you've received a booking confirmation email, everything should be in order.

If it's less than 48h before your departure and you still haven’t received any tickets, please contact us at support@allaboard.eu and we’ll help you.

Is there wifi on the train?

There are few things as nice as watching a movie, listening to a good podcast or getting some work done on the train. And fortunately most long-distance trains in Europe today offer free wifi onboard.

Eurostar, Renfe, SNCF and Deutsche Bahn let you get access to wifi on the majority of their trains. If having wifi is very important to you, the best way to really know if wifi is available is to google the train number (that can be found on your ticket) and you'll find out.

For EU residents

Should the wifi connection let you down, as an EU resident, you still have the luxury to take advantage of free roaming in all EU countries, just remember to turn on roaming in your phone's settings. If you are an EU resident traveling through a non-EU country such as Switzerland, the UK, or Norway, it could be a good idea to bring a 4G dongle in your bag, and switch off roaming to avoid hefty bills.

First and second class

Wouldn’t it be great if there were only a few, standardized, alternatives when choosing class? We agree. However, the train operators themselves choose what they call their different class options, which means they tend to be called things like "Sparpreis", "Super Flex Premium" and sometimes just "Seat". This is not ideal and we are working actively to standardize how ticket options are listed on All Aboard.

Which option you choose to travel with is entirely up to you. The more expensive options usually mean better comfort. If you feel unsure about what applies to each class option, you can check it out on the train operators' websites, or in their terms and conditions.