A step-by-step travel guide Take the train from Rom to Hamborg

When do I receive my tickets?

Your and your fellow travellers' tickets are sent collected in an e-mail to the contact person entered in checkout. They're either delivered immediately upon purchase or in connection with your departure, but usually within 24 hours. This depends on the operator.

Before departure, it's wise to print out your tickets. This is so that there'll never be any problems (with for example internet connection or a phone without batteries) when it's time to show the tickets. But if you don't worry about that – all tickets received from All Aboard contain a QR code which you can show on the train.

Haven't received an email with tickets?

If you've received a booking confirmation email, everything should be in order.

If it's less than 48h before your departure and you still haven’t received any tickets, please contact us at support@allaboard.eu and we’ll help you.

Onboard catering & food

Most of the trains in Europe have restaurant cars open to all passengers, regardless of the fare. What is offered depends on the operator but also during what time you travel. They usually serve hot food, drinks and snacks available for all customers.

Onboard catering during covid-19

Many train operators don't have onboard catering due to the current situation. And face masks are required on many trains so if possible – eat and drink before you hop on the train.

Special luggage allowance

A great thing with traveling by train is that there are no extra fees for bringing all you luggage. But a rule to have in mind is that the bags you bring on board should be able to be carried by one single person.

Usually there are luggage racks above the seats and more storage in dedicated places on the train. The standard dimensions of the luggage racks are 70 x 50 cm.

You can bring things like

• Pushchairs and strollers
• Folding bikes, scooters
• Sports equipment (e.g. skis, surfboards)

Can I bring my bike?

There are some operators that allow you to bring your regular bike. Some trains do allow this off peak hours and you might need a separate reservation. Unfortunately we're not able to sell these at All Aboard, yet.